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Four Seasons Hotel - Toronto, ON

Consisently Solid - a Truly Bombastic Hotel

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The Four Seasons hotel in Toronto is situated in the heart of Yorkville, Toronto’s shopping and entertainment district. The Royal Ontario Museum and the Gardner Museum of Ceramic Art are located just a short stroll away from this hotel.

All of 55 stories, the Four Seasons Toronto offers 259 guest rooms (including suites) with 5-star amenities. Designed by Yabu Pushelberg, this hotel has a spectacular design. With the Four Seasons based out of Toronto, I had high hopes while visiting this hotel.

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First Impression/Lobby: We were received quite professionally by the valet and the bellman and it was evident from the start that we were at a five-star hotel. However, when we reached the lobby, we were slightly disappointed. When compared to other Four Seasons properties, the lobby here was not so impressive. I believe this was mainly due to the low ceiling. The table of fresh flowers, a Four Seasons standard was elegantly displayed and helped to give the lobby a more luxurious feel.

Reception: We were quickly tended to and shown to our suite where we would be spending the next three days.

The Suite: Our suite was large and very comfortable. Floor to ceiling windows offered nice views of the Toronto skyline. The living room and the bedroom were spacious. The work desk, an antique one was placed in the living room and offered Internet access, voice mail and an iHome docking station. The bathroom was made of granite and featured a deep soaking tub and a separate walk-in shower. Toiletries were from L'Occitane.

However, I personally felt the furnishings were a bit dated and that the décor was very traditional. Though the décor was not exactly in tune with my taste, the suite was meticulously done and had all modern amenities, just as you would expect from a five star hotel.

Room Service: We were at Four Seasons Toronto for a number of days and had the opportunity to try their room service a few times. Our orders were served consistently on-time and the staff always did a superb job with the presentation and setting up of the table. The only issue was in the preparation of the food as such since it was very average tasting. For the prices this hotel charged, the food should have been top notch, but it wasn’t.

Housekeeping: The housekeeping was perfect in true Four Seasons fashion. Both daily and evening service were executed flawlessly.

Concierge: Again, as I have come to expect from Four Seasons, the concierge service was great other than the staff trying to get someone else to answer when we called (it seemed as if they were always busy). They went above and beyond of what was required of them by calling a service truck to come and fix my flat tire. And they took care of all the nitty gritties of this tedious affair as well. In fact, I didn’t even know the service garage had come and fixed it until after it was all done.

Restaurant: Café Boulud serves both classic and modern French cuisine from Chef Daniel Boulud. Set above DBar, this café has a separate entrance from the chic Yorkville Avenue and is open for breakfast, lunch and dinner. The DBar is situated next to the lobby and has a contemporary design and features floor-to-ceiling windows and a seasonal terrace. Cocktails and craft beers are served with casual fare.

Pool/Spa/Activities: The Spa at Four Seasons Toronto featured 17 treatment rooms, a heated indoor pool, fitness center and a Yoga studio. The fitness center was equipped with state-of-the-art equipment, an indoor pool, whirlpool and an indoor/outdoor relaxation deck.

Check-Out: Check out was fast, professional and they did really make me feel like a valued guest. Professionalism is one thing and warmth is another and they seemed to have both.

Overall Impression: At all most every turn things were perfect at this hotel. Aside from the fact that it gave me a feeling of an “old person’s” hotel and the food from room service could have been better, the Four Seasons Toronto passed every level of our criteria and gets a rating of Bombastic from us.

*****UPDATE***** A brand new Four Seasons Hotel will be opening the Summer of 2012. Check back as we'll be sure to visit their new property as well.

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