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British Airways First Class Lounge - Toronto, ON (Pearson International Airport - YYZ)

Nice Dining Room, Lousy Service

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British Airways First Class Lounge - Toronto, ON (Pearson International Airport - YYZ): One of the perks of flying first-class is having first-class lounges to wait in while waiting for your flight. British Airways is no exception and while we were waiting for our flight to Paris (click here for our Paris reviews) from Toronto, we headed on down to the British Airways Lounge in Toronto to stretch our legs and relax before the long haul. (Click here to read our Toronto reviews)

The British Airways Lounge in Toronto is located after passing through security and is not hard to miss, if you follow the signs. The lounge is divided into two areas: The Galleries First Lounge and The Galleries Club Lounge. A front desk separates both areas, though they share a common washroom.

The two lounges are similar save for several key differences. The First Class Lounge has a private dining room while the Club Lounge has a buffet/self-serve dining; while in terms of seating, the First Lounge has a capacity for ten people with big, comfortable chairs, and seating for 14 in the dining room. The Club Lounge is much larger, but much busier as well.

The service in the First Class Lounge unfortunately was far from first-class.

We were there on a Sunday late morning and the lounge was untidy; however, the dining room looked perfect. The waitress did not serve Champagne - a far cry from our experience with the British Airways’ First Class Concord Room in London or Lufthansa’s First Class Lounge in Frankfurt. There was free Wi-Fi however which helped relieve the boredom.

Moët Champagne and white and red wines were available, with Villa Maria from New Zealand and Sauvignon Blanc Chardonnay from Burgundy (Louis Latour) representing the former, and Villa Antinori Italy, Woodbridge by RM Merlot USA, and Eagle Hawk by Wolf Blass Shiraz Australia representing the latter.

The lounge offered a respite from the airport public areas, but in terms of privacy it did not offer much. Though it was comfortable, it has a long way to go before getting a rating of Bombastic. In all, we rate it Almost Bombastic.

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Rating: Almost Bombastic
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